Terms & Conditions
Welcome to bisqo.ae. These Terms & Conditions govern your use of our website and services. By accessing or placing an order on our website, you agree to comply with these terms.
1. General
By using bisqo.ae, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Availability
All products sold on bisqo.ae are food items and may be limited in availability.
We reserve the right to:
Limit the quantity of any product
Discontinue any product at any time
Change product descriptions, prices, or availability without notice
We strive to ensure product images and descriptions are accurate, but slight variations may occur.
3. Orders
When placing an order through bisqo.ae, you agree that:
All information provided is accurate and complete
You are authorized to use the payment method provided
Orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our discretion, including cases of pricing errors or suspected fraudulent activity.
4. Pricing & Payments
All prices displayed on bisqo.ae are listed in AED (United Arab Emirates Dirhams) unless otherwise stated.
We accept secure payments through the payment methods available on the website. Payment must be completed before the order is processed.
5. Delivery
Delivery times are estimates and may vary due to traffic, weather conditions, or other unforeseen circumstances.
Customers are responsible for ensuring that the delivery address and contact information are correct. If the customer is unavailable at the delivery location, we may attempt to contact them or reschedule delivery where possible.
6. Returns & Refunds
Due to the nature of perishable food products, returns are generally not accepted.
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order number and photos of the issue. We may offer a replacement, store credit, or refund depending on the situation.
7. Allergies & Ingredients
Some of our sweets may contain allergens such as nuts, dairy, eggs, gluten, or other ingredients.
Customers with allergies should review product descriptions carefully or contact us before placing an order. bisqo.ae is not responsible for allergic reactions caused by our products.
8. Intellectual Property
All content on bisqo.ae, including logos, images, text, designs, and branding, is the property of bisqo.ae and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, bisqo.ae shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: Info.bisqoae@gmail.com
Phone: +971 50 344 2324
Website: www.bisqo.ae
